My Studio Look is operated by Evolve Orbit FZC ("we," "our," or "us") and provides an online headshot and profile-photo preparation service. This Privacy Policy explains what we collect, why we collect it, how we share it with service providers, and how you can contact us about your information.

1. Information We Collect

2. How We Use Information

• Create and secure your account
• Check uploaded photo quality before checkout
• Prepare free watermarked previews and paid headshot orders
• Match results to your selected order options and package limits
• Process payments, refunds, receipts, and support requests
• Prevent fraud, abuse, duplicate free samples, and unauthorized access
• Monitor errors, reliability, and service performance
• Comply with legal, tax, accounting, and security obligations

3. Photo Storage, Processing, and Deletion

4. Service Providers

We use trusted providers to operate the Service. They process data only as needed to provide their services to us, subject to their own security and privacy terms.

Payment information is handled by Stripe. You can review Stripe's Privacy Policy for details on how Stripe handles personal data.

5. Cookies and Analytics

6. Security

We use access controls, private storage, HTTPS, signed delivery links, rate limits, webhook validation, and monitoring to protect the Service. No online service can guarantee absolute security, but we design the system to reduce unauthorized access and data exposure.

7. Retention

• Uploaded photos and paid results: scheduled for deletion after 30 days
• Preview-sample records: retained to enforce the one-sample limit
• Account data: retained while your account remains active
• Order and payment records: retained as needed for tax, accounting, refunds, fraud prevention, and legal obligations
• Support messages: retained as needed to resolve requests and improve support quality
• Error and security logs: retained for a limited period needed for reliability and abuse prevention

8. Your Choices and Rights

9. International Users

We operate online and use providers that may process information in different countries. By using the Service, you understand that your information may be processed outside your country of residence, subject to applicable data protection requirements.

10. Children's Privacy

My Studio Look is not intended for children under 13, and paid purchases are intended for adults. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information.

11. Changes to This Policy

We may update this Privacy Policy as the Service, providers, or legal requirements change. We will post the updated date above and provide additional notice where appropriate.

12. Contact